{"product_id":"diy-conflict-resolution-seven-choices-and-five-actions-of-the-masters-paperback","title":"DIY Conflict Resolution: Seven Choices and Five Actions of the Masters - Paperback","description":"\u003cp\u003eby \u003cb\u003eDan Miller\u003c\/b\u003e (Foreword by), \u003cb\u003eNance L. Schick Esq\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eIn this third edition of \u003ci\u003eDIY Conflict Resolution\u003c\/i\u003e, Nance L. Schick, Esq. draws from her proprietary conflict mediation process to create an invaluable step-by-step guide to workplace conflict resolution. Informed by Schick's extensive experience as an employment attorney, diversity trainer, and conflict resolution coach, this groundbreaking guide to listening effectively in the workplace teaches you how to become a compassionate listener and instructs you in resolving conflicts at work on your own. Schick shows you how to navigate your past experiences with conflict and discover practical solutions to define the dispute, understand the interest of each individual involved, and find a satisfactory outcome through specific, measurable actions. Whether you are a leader struggling to adapt to diversifying workforces or just interested in becoming a better listener, troubleshooter, or influencer, \u003ci\u003eDIY Conflict Resolution\u003c\/i\u003e offers simple mediation techniques for work that will ultimately show you how to listen and lead without fear.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 204\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.43 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e December 18, 2014\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42160085631111,"sku":"9781636180816","price":26.93,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/2143652b5555f3d54d44b20d5c449ca0.webp?v=1733271454","url":"https:\/\/booksby.splitshops.com\/products\/diy-conflict-resolution-seven-choices-and-five-actions-of-the-masters-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}