{"product_id":"human-service-the-skills-ai-cant-replace-paperback","title":"Human Service: The Skills AI Can't Replace - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eJeff Toister\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eArtificial intelligence is transforming customer service. But customers still need humans when systems fail, emotions are involved, or judgment is required.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eHuman Service \u003c\/i\u003ereveals how employees can create value that AI can't match. It explores three essential customer service skills-\u003cb\u003econnection, understanding, and advocacy\u003c\/b\u003e-that grow revenue, improve efficiency, and earn loyalty.\u003c\/p\u003e\u003cp\u003eIn this book, you'll discover: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhat humans do better than AI\u003c\/li\u003e\n\u003cli\u003eWhen employees make the biggest difference\u003c\/li\u003e\n\u003cli\u003eHow to build and scale these skills\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eYou'll also learn how leading organizations combine smart automation with helpful employees to gain a competitive advantage. Through real-world stories, practical examples, and cautionary tales, \u003ci\u003eHuman Service \u003c\/i\u003eshows what happens when companies rely too much on technology and what's possible when you get the balance right.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eHuman Service \u003c\/i\u003eis your guide to standing out in the age of AI.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 132\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.28 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e February 27, 2026\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":44234696818823,"sku":"9798218925321","price":22.88,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/6YLMnFeRb59798218925321.webp?v=1774057821","url":"https:\/\/booksby.splitshops.com\/products\/human-service-the-skills-ai-cant-replace-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}