{"product_id":"itilr-v4-complete-certification-guidebook-study-guide-to-pass-in-first-attempt-paperback","title":"ITIL(R) V4 Complete Certification Guidebook: Study Guide to Pass In First Attempt - Paperback","description":"\u003cp\u003eby \u003cb\u003eJaden Locus\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eITIL(R) V4 Complete Certification Guidebook\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eFind out what kind of preparation you need to pass the Information Technology Infrastructure Library (ITIL(R)) 4 Foundation test on your first go. With the help of this guide, the author wants individuals to extend their comprehension regarding ITIL(R), which has turned out to be the standard structure for the IT support industry, its core values, and practices. You can figure out how the fourth industrial revolution has carried its new modifications with the help of ITIL(R) 4. Also, you can discover the four key components of support management, and how they may be relevant to the successful assistance as well as significant worth for the clients. Besides, an individual may find out about the service value chain, the constant improvement model, the core values, and significantly more.\u003c\/p\u003e\u003cp\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e - ITIL\u003csup\u003e(R)\u003c\/sup\u003e is a (registered) Trade Mark of AXELOS Limited. All rights reserved.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003eTopics covered in this book: \u003cp\u003eExams Fundamentals\u003c\/p\u003e\u003cp\u003eService Organizations\u003c\/p\u003e\u003cp\u003eService Management\u003c\/p\u003e\u003cp\u003eValue\u003c\/p\u003e\u003cp\u003eOrganizations and people\u003c\/p\u003e\u003cp\u003eServices and Products\u003c\/p\u003e\u003cp\u003eService Offerings\u003c\/p\u003e\u003cp\u003eService relationships\u003c\/p\u003e\u003cp\u003eOutcomes\u003c\/p\u003e\u003cp\u003eCosts\u003c\/p\u003e\u003cp\u003eRisks\u003c\/p\u003e\u003cp\u003eUtility and Warranty\u003c\/p\u003e\u003cp\u003eDimensions of service management\u003c\/p\u003e\u003cp\u003eOrganizations and people\u003c\/p\u003e\u003cp\u003eInformation and Technology\u003c\/p\u003e\u003cp\u003ePartners and suppliers\u003c\/p\u003e\u003cp\u003eValue streams and processes\u003c\/p\u003e\u003cp\u003eService Value System\u003c\/p\u003e\u003cp\u003eOpportunity, Demand and Value\u003c\/p\u003e\u003cp\u003eGovernance\u003c\/p\u003e\u003cp\u003eGuiding Principles\u003c\/p\u003e\u003cp\u003eFocus on value\u003c\/p\u003e\u003cp\u003eStart where you are\u003c\/p\u003e\u003cp\u003eProgress and Feedback\u003c\/p\u003e\u003cp\u003eCollaborate and Promote\u003c\/p\u003e\u003cp\u003eThink and work\u003c\/p\u003e\u003cp\u003eKeep it simple\u003c\/p\u003e\u003cp\u003eService Value Chain\u003c\/p\u003e\u003cp\u003ePlanning\u003c\/p\u003e\u003cp\u003eImprove\u003c\/p\u003e\u003cp\u003eEngage\u003c\/p\u003e\u003cp\u003eDesign and Transition\u003c\/p\u003e\u003cp\u003eBuild\u003c\/p\u003e\u003cp\u003eDelivery and support\u003c\/p\u003e\u003cp\u003eContinual improvement\u003c\/p\u003e\u003cp\u003eWhat is the vision?\u003c\/p\u003e\u003cp\u003eWhere are we now?\u003c\/p\u003e\u003cp\u003eWhere do we want to be?\u003c\/p\u003e\u003cp\u003eTake action\u003c\/p\u003e\u003cp\u003eHow to keep the momentum?\u003c\/p\u003e\u003cp\u003eGeneral Management Practices\u003c\/p\u003e\u003cp\u003eManagement practices\u003c\/p\u003e\u003cp\u003eContinuous Improvement\u003c\/p\u003e\u003cp\u003eInformation Security Management\u003c\/p\u003e\u003cp\u003eRelationship Management\u003c\/p\u003e\u003cp\u003eSupplier Management\u003c\/p\u003e\u003cp\u003eArchitecture Management\u003c\/p\u003e\u003cp\u003eService management practices\u003c\/p\u003e\u003cp\u003eChange Control\u003c\/p\u003e\u003cp\u003eIncident Management\u003c\/p\u003e\u003cp\u003eProblem Management\u003c\/p\u003e\u003cp\u003eService desk\u003c\/p\u003e\u003cp\u003eService level management\u003c\/p\u003e\u003cp\u003eService request management\u003c\/p\u003e\u003cp\u003eIT Asset management\u003c\/p\u003e\u003cp\u003eConclusion\u003c\/p\u003e\u003cp\u003ePractice test\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 120\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.25 x 11.02 x 8.5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 02, 2020\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42163636076679,"sku":"9781654616809","price":21.58,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/ed3f910688a84acf42818683cdae63d1.webp?v=1733298846","url":"https:\/\/booksby.splitshops.com\/products\/itilr-v4-complete-certification-guidebook-study-guide-to-pass-in-first-attempt-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}