{"product_id":"leading-for-growth-hardcover","title":"Leading for Growth - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eRaymond P. Davis\u003c\/b\u003e (Author), \u003cb\u003eAlan R. Shrader\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eHow any business leader can create an atmosphere of competitiveness for exceptional growth \u003c\/p\u003e\u003cp\u003eWhen Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery \"World's Greatest Bank.\" Eleven years, $7 billion in assets, and 128 branches (or \" bank stores\" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a \u003ci\u003eNorth\u003c\/i\u003e Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua \"\u003cb\u003e\u003ci\u003eStarbucks with tellers\u003c\/i\u003e\u003c\/b\u003e.\"\u003c\/p\u003e \u003cp\u003eRay Davis (Portland, OR), named by U.S. Banker as one of the 25 most influential people in the financial industry in 2005, is President and CEO of Umpqua Holdings Corporation. Alan Shrader (Moraga, CA) is an experienced writer and editor of business books.\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003eWhen Ray Davis took over the regional South Umpqua Bank (and its five branches) in 1994, many poked fun at his insistence that employees answer the phone with a cheery \"World's Greatest Bank.\" Eleven years, $7 billion in assets, and more than 120 bank stores later, many now accept that statement without question. Other banks scoffed when Davis sent his tellers to the Ritz-Carlton to learn customer service. But with two top design awards, a name change, and a completely new definition of the banking business, Umpqua has become a growth powerhouse, increasing 30 times in size.\u003cbr\u003e \u003cbr\u003e \u003c\/p\u003e\u003cp\u003eLeading for Growth tells how any business can use the same leadership discipline and creative thinking that made Umpqua Bank get bigger, better, more agile, and more customer focused, and turned it into a relentless competitor. This important book shows how to truly lead--as opposed to manage, plan, or strategize--through extreme growth. Ray Davis's insights will help you\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDiscover what business you are really in and create your competitive advantage\u003c\/li\u003e \u003cli\u003eBuild an organization with committed employees\u003c\/li\u003e \u003cli\u003eConnect marketing strategy and execution on the ground\u003c\/li\u003e \u003cli\u003eCreate learning opportunities for all managers and staff\u003c\/li\u003e \u003cli\u003eFight the syndrome that often pulls people back into old routines\u003c\/li\u003e \u003cli\u003eRise above the day-to-day conflicts to achieve a strategic perspective on your company and where it is going\u003c\/li\u003e \u003cli\u003eManage mergers and acquisitions in ways that support rather than dilute your culture\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eLeading for Growth is written for any leader who wants to create a competitive atmosphere for exceptional growth.\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWhen Ray Davis took over the regional South Umpqua Bank (and its five branches) in 1994, many poked fun at his insistence that employees answer the phone with a cheery \"World's Greatest Bank.\" Eleven years, $7 billion in assets, and more than 120 bank stores later, many now accept that statement without question. Other banks scoffed when Davis sent his tellers to the Ritz-Carlton to learn customer service. But with two top design awards, a name change, and a completely new definition of the banking business, Umpqua has become a growth powerhouse, increasing 30 times in size. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeading for Growth\u003c\/i\u003e tells how \u003ci\u003eany\u003c\/i\u003e business can use the same leadership discipline and creative thinking that made Umpqua Bank get bigger, better, more agile, and more customer focused, and turned it into a relentless competitor. This important book shows how to truly lead--as opposed to manage, plan, or strategize--through extreme growth. Ray Davis's insights will help you \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDiscover what business you are \u003ci\u003ereally\u003c\/i\u003e in and create your competitive advantage\u003c\/li\u003e \u003cli\u003eBuild an organization with committed employees\u003c\/li\u003e\n\u003cli\u003e Connect marketing strategy and execution on the ground\u003c\/li\u003e \u003cli\u003eCreate learning opportunities for all managers and staff\u003c\/li\u003e\n\u003cli\u003e Fight the syndrome that often pulls people back into old routines\u003c\/li\u003e \u003cli\u003eRise above the day-to-day conflicts to achieve a strategic perspective on your company and where it is going\u003c\/li\u003e \u003cli\u003eManage mergers and acquisitions in ways that support rather than dilute your culture\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003ci\u003eLeading for Growth\u003c\/i\u003e is written for any leader who wants to create a competitive atmosphere for exceptional growth.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe Authors\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eRay Davis\u003c\/b\u003e--Ernst \u0026amp; Young's 2004 Regional Retail Entrepreneur of the Year--is a pioneer of change in the banking industry, revolutionizing how banks look, feel, sound, and operate. He is the president and CEO of Umpqua Holding Corporation and has been featured in the \u003ci\u003eWall Street Journal\u003c\/i\u003e, the \u003ci\u003eNew York Times, Fast Company, BusinessWeek, Business 2.0, Newsweek\u003c\/i\u003e, and CNBC. Umpqua was named to \u003ci\u003eFortune\u003c\/i\u003e Magazine's \"100 Best Companies to Work For\" list in 2007. Ray lives with his wife, Bobbi, in Portland, Oregon. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAlan Shrader\u003c\/b\u003e is managing editor of \u003ci\u003eLeader to Leader\u003c\/i\u003e and an experienced writer and editor of business books.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 240\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1 x 9.1 x 6.3 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e March 16, 2007\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":43694881570951,"sku":"9780787986070","price":27.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/4BTel_XkM99780787986070.webp?v=1767315307","url":"https:\/\/booksby.splitshops.com\/products\/leading-for-growth-hardcover","provider":"Books by splitShops","version":"1.0","type":"link"}