{"product_id":"managing-workplace-negativity-paperback","title":"Managing Workplace Negativity - Paperback","description":"\u003cp\u003eby \u003cb\u003eGary S. Topchik\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThe symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThe diagnosis: workplace negativity.\u003c\/p\u003e\u003cp\u003eThe cure: Managing Workplace Negativity.\u003c\/p\u003e\u003cp\u003eWorkplace negativity may seem like an intangible problem, but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose three billion dollars a year to the effects of negative attitudes and behaviors at work.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eManaging Workplace Negativity\u003c\/em\u003e gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIdentify the 14 types of negative individuals, from the not-my-jobber to the rumor monger\u003c\/li\u003e\n\u003cli\u003eConfront their own negativity\u003c\/li\u003e\n\u003cli\u003eRecognize negativity trigger points\u003c\/li\u003e\n\u003cli\u003eOvercome entrenched, ongoing negativity\u003c\/li\u003e\n\u003cli\u003eDeal with group or company-wide negativity problems\u003c\/li\u003e\n\u003cli\u003eCreate a positive environment that enhances morale and productivity.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 208\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 06, 2022\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42435969286279,"sku":"9781400232598","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/9acaf57256c262ee95db4444993656c1.webp?v=1741680069","url":"https:\/\/booksby.splitshops.com\/products\/managing-workplace-negativity-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}