{"product_id":"quality-as-an-organizational-strategy-building-a-system-of-improvement-paperback","title":"Quality as an Organizational Strategy: Building a System of Improvement - Paperback","description":"\u003cp\u003eby \u003cb\u003eClifford L. Norman\u003c\/b\u003e (Author), \u003cb\u003eLloyd P. Provost\u003c\/b\u003e (Author), \u003cb\u003eDavid M. Williams\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFrom the authors of \u003cem\u003eThe Improvement Guide\u003c\/em\u003e, \u003cem\u003eThe Health Care Data Guide, Quality Improvement Through Planned Experimentation, \u003c\/em\u003eand\u003cem\u003e Transforming Health Care Leadership\u003c\/em\u003e.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eQuality as an Organizational Strategy \u003c\/em\u003e\u003c\/strong\u003edescribes an approach to leading organizations based on W. Edwards Deming's charge that leaders need a new theory of management and a strategy built on quality. The book defines quality as a strategy and describes a framework of five activities for leaders that can generate both immediate results and long-term performance. The framework aligns the functions of measurement, marketing, planning, and execution of improvement projects to optimize the performance of any organization. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eFive activities for leaders to focus the organization on improvement: \u003c\/p\u003e\u003col\u003e\n\u003cstrong\u003ePurpose activity\u003c\/strong\u003e - \u003cstrong\u003eEstablish and communicate the purpose of the organization \u003c\/strong\u003e\u003cstrong\u003eSystem activity\u003c\/strong\u003e - \u003cstrong\u003eView the organization as a system (System Map and Vector of Measures)\u003c\/strong\u003e\u003cstrong\u003eObtaining information activity (customer focus) - Establish a system to obtain information relevant to the Need the organization is fulfilling\u003c\/strong\u003e\u003cstrong\u003ePlanning activity - Planning to improve\u003c\/strong\u003e\u003cstrong\u003eManaging improvement activity - Managing improvement efforts\u003c\/strong\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 426\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.87 x 10 x 7 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 01, 2024\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42150608273543,"sku":"9798990466104","price":43.18,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/3448a934825b0baba374fd22fa4a8821.webp?v=1733200879","url":"https:\/\/booksby.splitshops.com\/products\/quality-as-an-organizational-strategy-building-a-system-of-improvement-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}