{"product_id":"social-media-in-the-public-sector-a-guide-to-participation-collaboration-and-transparency-in-the-networked-world-hardcover","title":"Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World - Hardcover","description":"\u003cp\u003eby \u003cb\u003eInes Mergel\u003c\/b\u003e (Author)\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eGrounded in solid research, \u003c\/b\u003e Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies.\u003c\/p\u003e \u003cp\u003ePraise for \u003cb\u003e\u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. \u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e is a first and sets a high standard against which subsequent analysis will be measured.\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eLee Rainie, \u003c\/b\u003e director, Pew Research Center's Internet \u0026amp; American Life Project\u003c\/p\u003e \u003cp\u003eMergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read.\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eJohn M. Kamensky, \u003c\/b\u003e senior fellow, IBM Center for The Business of Government\u003c\/p\u003e \u003cp\u003eMergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike.\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eJane Fountain, \u003c\/b\u003e professor and director, National Center for Digital Government, University of Massachusetts Amherst\u003c\/p\u003e \u003cp\u003eComprehensive and compelling, \u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies.\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eBeth Simone Noveck, \u003c\/b\u003e United States Deputy Chief Technology Officer (2009-2011)\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eGrounded in solid research, \u003c\/b\u003e Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies.\u003c\/p\u003e \u003cp\u003ePraise for \u003cb\u003e\u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. \u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e is a first and sets a high standard against which subsequent analysis will be measured.\"\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eLee Rainie, \u003c\/b\u003e director, Pew Research Center's Internet \u0026amp; American Life Project\u003c\/p\u003e \u003cp\u003e\"Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read.\"\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eJohn M. Kamensky, \u003c\/b\u003e senior fellow, IBM Center for The Business of Government\u003c\/p\u003e \u003cp\u003e\"Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike.\"\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eJane Fountain, \u003c\/b\u003e professor and director, National Center for Digital Government, University of Massachusetts Amherst\u003c\/p\u003e \u003cp\u003e\"Comprehensive and compelling, \u003ci\u003eSocial Media in the Public Sector\u003c\/i\u003e makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies.\"\u003c\/p\u003e \u003cp\u003e--\u003cb\u003eBeth Simone Noveck, \u003c\/b\u003e United States Deputy Chief Technology Officer (2009-2011)\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eInes Mergel is assistant professor of public administration at the Maxwell School of Citizenship and Public Affairs and the School of Information Studies (iSchool) at Syracuse University.\u003c\/p\u003e\n        \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 320\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.8 x 9.5 x 7 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 30, 2012\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42127796764807,"sku":"9781118109946","price":109.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/b806259990e87da3926a0cb73dba7100.webp?v=1732590724","url":"https:\/\/booksby.splitshops.com\/products\/social-media-in-the-public-sector-a-guide-to-participation-collaboration-and-transparency-in-the-networked-world-hardcover","provider":"Books by splitShops","version":"1.0","type":"link"}