{"product_id":"student-workbook-to-accompany-crisis-communications-a-casebook-approach-paperback","title":"Student Workbook to Accompany Crisis Communications: A Casebook Approach - Paperback","description":"\u003cp\u003eby \u003cb\u003eKathleen Fearn_banks\u003c\/b\u003e (Author), \u003cb\u003eKathleen Fearn-Banks\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eNo company, organization, or individual whose livelihood depends on public reaction can afford to function without a crisis communications plan. This student workbook reviews the critical terminologies, processes, and skills needed for understanding and responding to crises. It prepares individuals for responding to crises in a variety of contexts, and reinforces strategies and tactics to be used during a crisis. Chapters include instructive case studies of public relations professionals in crises: what they did, what they wished they had done, and what hampered their progress. The exercises provide students with the opportunity to respond to real-world crises, sharpening their own skills and practicing response behaviors. This workbook will serve as a useful tool for all future practitioners.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKathleen Fearn-Banks\u003c\/strong\u003e is a professor in the Department of Communication at the University of Washington (Seattle) and a crisis communications advisor.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 114\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.24 x 11 x 8.25 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 23, 2016\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42127501951111,"sku":"9781138688971","price":100.42,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/a83bd9248d69c69c1821f615b3fa303a.webp?v=1732588997","url":"https:\/\/booksby.splitshops.com\/products\/student-workbook-to-accompany-crisis-communications-a-casebook-approach-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}