{"product_id":"the-business-of-trust-how-experiences-build-trust-and-drive-business-impact-paperback","title":"The Business of Trust: How Experiences Build Trust and Drive Business Impact - Paperback","description":"\u003cp\u003eby \u003cb\u003eStein Broeder\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWe have a trust problem.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eDue to the rapid proliferation of data and technology across society, a disconnect has formed between employees and customers; the organizations they service and those that service them. This is causing an erosion of trust. Given that trust is the single most important asset of any organization, that's a problem.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eHowever, there is good news on the horizon. Pioneering business leaders and organizations have begun leading a charge to restore trust. \u003cem\u003eThe Business of Trust\u003c\/em\u003e explores how thought leaders are rebuilding trust and uncovers insights you can apply across employee and customer experiences.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIn this book you'll discover: \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThe economics of trust and how it translates to the bottom line\u003c\/li\u003e\n\u003cli\u003eWhy employees are your most important customers\u003c\/li\u003e\n\u003cli\u003eThe three trust drivers that will have the most impact\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThis book is for working professionals looking to better understand how trust shapes their organization. Building trust is a journey with no end. It will be built; it will be lost, and it will need to be built again. This book is just the beginning, your trust-building journey starts now.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 282\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.59 x 8.5 x 5.51 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e December 09, 2020\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42130878201991,"sku":"9781636766331","price":21.58,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/fbabe22a7d9f0f996056fb95a9e4b27b.webp?v=1732614571","url":"https:\/\/booksby.splitshops.com\/products\/the-business-of-trust-how-experiences-build-trust-and-drive-business-impact-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}