{"product_id":"the-secret-to-everyday-communication-without-argument-paperback","title":"The Secret to Everyday Communication (Without Argument) - Paperback","description":"\u003cp\u003eby \u003cb\u003eMark Ortman\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIt's Not What We Say, It's How We Say It!\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eEveryday communication works, until it doesn't. When emotions escalate, talk can quickly turn into an argument. Growing frustration can lead to words weaponized to hurt--all to prove one's point. There is a better way. This concise volume takes a realistic look at the language that moves disagreements into a discussion without argument, whether at home or work. The skills presented protect you in a straightforward way by defusing, clarifying, and discussing differences when they arise.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 112\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.23 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 13, 2022\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42157885030535,"sku":"9780963469922","price":17.23,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/2623\/2711\/files\/96bd0bbf3c615ebe81035cb4d6c8f019.webp?v=1733254470","url":"https:\/\/booksby.splitshops.com\/products\/the-secret-to-everyday-communication-without-argument-paperback","provider":"Books by splitShops","version":"1.0","type":"link"}