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by Nick Drake-Knight (Author)
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
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A small yet very thoughtful devotional book. A beautiful way to promote seeing God everyday in everything.
genuinely a good read
It’s a great item, exactly what i was expecting 😊
Está perfecto con muchas páginas para dibujar
Llego bien gracias.
