Building High Trust CommUNITY: Lessons Learned from the Past and the Year 2020 - Paperback

by Pamela Shockley-Zalabak (Author), Sherwyn Morreale (Author)

This new book describes a trust-based approach to understanding and effectively dealing with the critical divides in the US. that are contributing to anger, fear, distrust of our leaders and institutions, distrust of each other, and ultimately polarization and untenable gridlock. In contrast to existing books about trust, this is the first book to directly examine the cataclysmic events of 2020 and 2021-the Covid pandemic, an economy in turmoil, racial clashes, and a trust-intensifying national election-through a lens of trust. The book is not based on second-hand information; rather, the content derives from the authors' first-hand research and lived professional experiences. Finally, while national polls have identified trust in leaders and institutions as a critical problem, this book is the first to identify and describe what drives trust, why it is present, or not, and how to build or rebuild it.