Calming the Storm: A Leader's Handbook for Managing Unproductive Conflicts - Paperback

by Peter Steven Adler (Author)

This handbook is for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. Filled with engaging stories and examples, the book presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues.

Author Biography

Peter S. Adler, Ph.D. is a partner in GUILD Consulting and the former president and CEO of The Keystone Center (www.keystone.org). Adler's specialty is multi-party problem-solving for policy and governance disputes and for enterprises seeking operational alignment, excellence, and strategy. He has extensive national and international experience with business and policy negotiations and writes, trains, and teaches in areas of conflict management. Adler is a former Peace Corps volunteer and has held executive positions with the Hawai'i Supreme Court, Hawai'i Justice Foundation, and the Neighborhood Justice Center and served as president of the Society of Professionals in Dispute Resolution. He has authored five books and other publications in the field of conflict management.