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Digital Transformation in the Age of AI: Contact Center and Back Office Transformation - Paperback

Digital Transformation in the Age of AI: Contact Center and Back Office Transformation - Paperback

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by Nihar Malali (Author)


Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction

Number of Pages: 592
Dimensions: 1.61 x 11 x 8.5 IN
Publication Date: October 07, 2024