If Engagement is the What, Then Respect is the How: Hard-Learned Lessons from Dealing with Those Pesky Intangibles, a.k.a., "The Soft Stuff" - Paperback

by John Guaspari (Author)

Employee Engagement is a certifiably Big Thing in business today. Unfortunately, though, the way many -- most? -- organizations have gone about trying to increase levels of Engagement have been ineffective, or even worse: dead wrong.

This book shows the most common pitfalls toward achieving this worthwhile quest, as well as providing a deeper understanding of engagement's first cousins -- those other "pesky intangibles" -- such as Trust, Empowerment, and Respect.

Best of all, this book is both short and very accessibly written -- maybe even kind of fun to read.