Lean Leader's Guide to Effective Emails - Paperback

by Alan Sarsby (Author)

Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails. Apply Lean principles to emails. - The toolkit for clarity -- how to eliminate wasted words. - Subject lines and signatures -- how to make them great. - The postcard principle -- how much and how little. - Being kind with attachments -- how to be a great net citizen.