The Art of Crisis Leadership: Incident Management in the Digital Age - Paperback

by Jim Truscott (Author)

Incident management in the digital age presents crisis managers with an array of challenges. Although the fundamentals of what it takes to manage a crisis are still much the same as they were a decade ago, the way crisis management teams collaborate, communicate and resolve crises has changed significantly. Author Jim Truscott infused the second edition of his book (the first edition is "Dancing with the Tiger, The Art of Business Crisis Leadership") with a special focus on the way teams manage crises in the digital age. From information management to crisis plan creation, Jim covers all the essential elements of the crisis management life cycle that executives, directors and officers of organizations need to know to quickly resolve emergency situations.

Author Biography

Jim Truscott, OAM, began his career with Australia's Special Air Service Regiment in the special operations and unconventional warfare divisions and was involved in multiple military crisis resolution incidents in Africa, the Gulf and across Asia Pacific. During his 36-year career, Jim Truscott has worked alongside corporate leaders and practiced what he preaches in the pages of his eBook. As CEO of Truscott Crisis Leaders, Jim is a valued consultant that helps companies manage risk more effectively.