The Critical Path to Corporate Renewal: Integrating Product, Sales, and Service - Hardcover

by Michael Beer (Author), Russell A. Eisenstat (With), Bert A. Spector (With)

Aims to offer a practical and effective agenda for revitalizing the corporation. Presenting an in depth analysis of six companies that have undergone fundamental changes, this book describes what works and what doesn't in corporate renewal. It also describes the many common errors companies make in getting started.