The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership (16pt Large Print Edition) - Paperback

by David R. Caruso (Author), Peter Salovey (Author)

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our bigges...