The Grievance Process in Labor-Management Cooperation - Hardcover

by Michael John Duane (Author)

In this ground-breaking book, Duane argues that companies of the 1990s will derive their real competitive advantage from labor-management cooperation. To this end, he notes that labor-management relations, as defined by grievance activity at the shop level, determines to a large degree whether joint ventures between labor and management will be successful. Accordingly, Duane offers a comprehensive discussion of how the grievance process affects labor-management cooperation and firm performance. He also identifies those factors that contribute to effective grievance resolution.

Competitive threats have forced unionized firms to consider alternative industrial relations systems, including labor-management cooperation. In the first part of the book, Duane reviews the cooperative options that are available to labor and management. He begins by evaluating the effectiveness of various labor-management programs and presents practical examples of how to properly implement and maintain them. Cooperative contract negotiation is then offered as a possible labor-management strategy to enhance the competitiveness of the firm. Several suggestions are offered, aimed at ensuring that cooperation at the bargaining table will be successful. Throughout the book, a compelling case is made that the grievance process plays a critical role in promoting labor-management cooperation. Over 40 practical propositions concerning the determinants of forward-looking grievance resolution are identified and thoroughly discussed.

Author Biography

Michael J. Duane is associate professor of management at North Central College. He received his PhD from the University of Minnesota in 1984. From 1988 to 1990 he was Director of the MBA Program at Mercy College of Detroit. His primary publications have been in the area of public sector labor relations.