Understand to Be Understood: By Using the Process Communication Model - Hardcover

by Gerard Collignon (Author), Pascal Legrand (Author)

In this book there is something for everyone. The theorist will have ample opportunity to test his or her current knowledge against this model, to find answers to questions and to stimulate more thinking. The person who needs to see and understand the value of committing time to learn something new will not be disappointed. You will certainly find a rich source of material that will add value when applied in the workplace. The person who likes to play with theory, tossing it around, testing it on friends and even applying it at work, will like this book, as there will be stimulation enough to satisfy. Those who care about people and want to know how to further improve on the quality of their relationships will love this book. People who need to grasp the nettle of tricky situations and apply what they know to get results quickly that make positive impact on their bottom line will grasp the power of this tool. Those who need to take time to turn things over and examine them by reflecting upon the learning points and seeing how to use the tools will find plenty to stimulate their imaginations. This book about coaching using PCM is overflowing with the complexity and at the same time the ordinariness of people in relationships.

This model can help you develop skills in four areas:

• self-knowledge and self-awareness
• self-management
• knowledge and awareness of others
• relationship management

Happy Coaching!